Sally Bowen

“I love using Topsy Farms wool – the skeins are very generous…”

I love using Topsy Farms wool – the skeins are very generous...

skeins not yet labelled

“I love using Topsy Farms wool – the skeins are very generous – you only need 8 skeins to make a man’s sweater – it knits up so smoothly and consistently – the finished product is very professional looking holding it’s shape wear after wear! (It) comes in wonderful colours – I especially like the heathers.”

– Kate Parkinson, Kingston, ON, Summer, 2010

“Thank you for taking us to the barn to find the just the right wool blanket.”

Thank you for taking us to the barn to find the just the right wool blanket

                            having a good visit

“I’m very pleased with the wool blanket that I bought and I know that my niece and soon to be husband will love it and make use of it for many years to come. Also thank you for going the extra step by taking us to the barn to find the just the right wool blanket. It was very interesting to see where the shearing is done and how the fleece is stored until you need it. It would be amazing to watch the whole process during shearing time.”

– Judy Durocher, June, 2010

Privacy Statement

Topsy Farms Ltd. is committed to protecting your privacy and the confidentiality of your personal information.  In order to comply with privacy legislation, we have developed this privacy policy.

All customers, business acquaintances, and employees will herein be referred to as “customer” or “you”.

Any personally identifiable information about a customer is considered personal information and will be treated in accordance with this privacy policy.

I. IDENTIFIED PURPOSES

Topsy Farms Ltd. will collect, use and disclose personal information for the following purposes:

  • Maintaining a customer mailing list
  • Processing and recording sales transactions
  • Maintaining customer sales history for follow-up and guarantee purposes
  • Notifying customers of certain products or services that may be of interest
  • Maintaining employee data as required by Federal and Provincial Law; and
  • Compiling statistics for our own record keeping.

II. CONSENT

It is important that you be aware of, and consent to the collection, use and disclosure of your personal information by Topsy Farms Ltd. for the previously mentioned purposes.

Unless otherwise informed by you, the customer, your consent is assumed based on the following actions:

  • Your provision of information to us for the purpose of completing business transactions.
  • Your express consent of acknowledgement contained within a written, verbal, or electronic exchange.
  • Your consent as solicited by Topsy Farms Ltd. for a specified purpose.

This consent, given by you, the customer, may be withdrawn at any time.

III. LIMITING COLLECTION & RETENTION OF PERSONAL INFORMATION

Topsy Farms Ltd. will only collect, use or disclose personal information that is necessary for identified purposes.  We will retain personal information only as long as is necessary for the fulfillment of the identified purposes.

IV. ACCURACY

Topsy Farms Ltd. will maintain your personal information as accurate, complete and up-to-date as is necessary for the identified purposes.

V. SAFEGUARDS

Topsy Farms Ltd. will protect your personal information by security safeguards appropriate to the sensitivity of the information. Safeguards will vary depending on the sensitivity, format, location and storage of personal information.

VI. ACCOUNTABILITY, OPENNESS & CUSTOMER ACCESS

Topsy Farms Ltd. is responsible for all personal information under its control and has designated a Privacy Officer who is accountable to the Directors of the Corporation for compliance with this privacy policy.

You may request a copy of this Privacy Policy from us or find it on our website at https://www.topsyfarms.com .  If you have any questions about this Privacy Policy, please contact us at info@topysyfarms.com or at 1-888-287-3157

VII. CHALLENGING COMPLIANCE

If you are not satisfied with Topsy Farms Ltd.’s response to a privacy related inquiry or complaint, you may contact the Office of the Privacy Commissioner of Canada during business hours at 1-800-282-1376 or at https://www.priv.gc.ca.

“how very happy we are with the wool blankets we ordered…”

how very happy we are with the wool blankets we ordered...

warm and cosy and inviting

” … how very happy we are with the wool blankets we ordered …over three years ago…. we have pulled our blankets out from their summer plastic bag storage (and)… have begun washing them with Eucalan in our washer and partially drying them in our drying on ‘synthetic damp dry’ setting. They are coming out beautifully fluffy and soft on the skin, smelling lovely and clean lovely wooly lanolin. And they are finished so beautifully. We truly love them. They are one of the best purchases we’ve made to increase the comfort we enjoy in our home. Thank you for such a pleasing product at such a reasonable price (including shipping!) and for taking care of the land and the animals in a humble and respectful way.

– Helen and Marcus Mendes, BC, Fall, 2009

“I had the best night’s sleep in my bed ever using your woolen blanket and bedding system.”

I had the best night’s sleep in my bed ever using your woolen blanket and bedding system

pillows, comforters and mattress pads

“I set out for a Sunday adventure to find a warm woolen blanket and ended up buying a full bedding system from Ian. Not only did I find a warm blanket but my heart was warmed as well by the generous hospitality you all showed me. The willingness of each of you to share your time with a wandering American working in Canada is appreciated. It was an extraordinary day.  I had the best night’s sleep in my bed ever using your system. Congratulations on great products!”

– Gardner McBride, October, 2006

Nous vous invitons à communiquer avec nous en français à info@topsyfarms.com, ou par téléphone: 1-888-287-3157. Demandez à parler à Sally.